Privacy Statement
​At HPMuk Ltd, we are committed to protecting your personal data and handling it responsibly. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website or use our services.
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Information We Collect
We may collect the following types of personal information:
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Contact Information: Name, email address, phone number, mailing address.
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Property Information: Details about your property if you're a landlord or seller.
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Tenant Details: Employment info, references, rental history, ID verification (where applicable).
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Browsing Data: IP address, browser type, device information, pages visited, and other technical data.
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Communication Data: Records of communications made through our website or via email.
How We Use Your Information
We use your personal data for the following purposes:
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To manage and operate our property listings and management services.
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To process tenancy applications and communicate with landlords, tenants, or buyers.
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To respond to your inquiries and provide customer support.
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To improve our website and tailor content to user preferences.
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To comply with legal obligations or respond to legal requests.
Legal Basis for Processing
Under the UK GDPR and Data Protection Act 2018, we rely on the following lawful bases:
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Consent: When you provide consent for specific uses (e.g., marketing).
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Contractual necessity: To fulfill our contract with you (e.g., tenancy agreement).
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Legal obligation: Where processing is required by law.
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Legitimate interests: For the general functioning of our services and website, where your rights do not override these interests.
Sharing Your Data
We do not sell or rent your data. We may share data with:
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Service providers (e.g., referencing agencies, legal or maintenance providers).
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Landlords or tenants (where relevant for a transaction).
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Regulatory or legal bodies, if required by law.
All third parties are required to respect your data and only use it for agreed purposes.
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Data Storage and Security
Your information is stored securely on our systems or those of our trusted service providers. We take appropriate technical and organisational measures to protect your data from unauthorised access, disclosure, or misuse.
How Long We Keep Your Data
We retain personal data only as long as necessary:
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For as long as you are a client, tenant, or landlord.
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To meet legal, regulatory, or contractual obligations.
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Typically no longer than 7 years after the end of our relationship unless required otherwise by law.
Your Rights
Under data protection laws, you have the right to:
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Access the data we hold about you.
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Correct or update your personal data.
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Request deletion of your data (in certain cases).
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Object to or restrict how we process your data.
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Withdraw consent at any time (where applicable).
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Lodge a complaint with the ICO (Information Commissioner’s Office).
To exercise your rights, contact us at info@hpmukltd.com.
Cookies and Tracking
We use cookies and similar technologies to enhance your experience and analyze website traffic. You can manage cookie preferences through your browser settings. For more information, please see our Cookie Policy.
Third-Party Links
Our website may contain links to third-party sites. We are not responsible for their content or privacy practices. We recommend reviewing their privacy policies before sharing personal information.
Updates to This Policy
We may revise this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. Where appropriate, we will notify you of significant changes by email or site notice.
Contact Us
If you have any questions or concerns about this Privacy Policy or how we handle your data, please contact:
020 7723 8667
HPMUK Ltd, Park Lorne, 111 Park Road, Second Floor, Office 2, South, London, NW8 7JL
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This Cookie Policy was last updated on 16th July 2025.